Refund & Return Policy
All sales final. The 90-Day First Product Guarantee is delivered as coaching, not as a refund.
| Refund Availability | NONE — all sales final |
| Digital Delivery | Immediate upon successful payment or financing approval |
| Guarantee | 90-Day First Product Guarantee — see Terms of Service, Sections 4–8 |
| Guarantee Remedy | 1:1 coaching sessions with Nicco, not a refund |
1. All Sales Final — No Refunds
All sales are final and non-refundable. The Program is a digital product delivered in full at the moment of enrollment. Because the intellectual property, network, and time-value of the Founder are transferred instantaneously and cannot be un-viewed, un-downloaded, or un-learned, no refunds, partial refunds, credits, offsets, or reversals are offered or owed, except where non-waivable consumer-protection law affirmatively requires otherwise.
2. When Enrollment Is Considered Delivered
Enrollment is considered fully delivered when any of the following has occurred:
- Your account has been provisioned in the private community;
- Your founder onboarding call has been calendared;
- You have accessed any portion of the Program materials;
- You have attended, in whole or in part, any group call or private communication channel.
3. Circumstances That Do Not Create a Refund Right
Refund requests grounded in any of the following circumstances will be denied:
- You have changed your mind, developed cold feet, or experienced a decline in motivation;
- You believe you do not have sufficient time or current life capacity to consume the materials;
- You have not yet accessed the community, attended the founder call, or implemented any portion of the curriculum — access having nonetheless been granted;
- You purchased through an installment plan or third-party lender (Affirm, Klarna, Afterpay, PayPal Credit, or any equivalent). Financing is a transaction between you and the lender; the underlying digital product remains fully delivered and non-refundable by the Company;
- You failed to satisfy the qualifying conditions in Section 5 of the Terms of Service and therefore do not qualify for the Section 7 redemption.
4. The 90-Day First Product Guarantee Is a Performance Guarantee, Not a Refund
Sections 4 through 8 of the Terms of Service describe the 90-Day First Product Guarantee: if you complete the Section 5 qualifying conditions within the 90-day window and do not have a Verified Sourced Product, the Company will provide ongoing 1:1 coaching sessions with Nicco, at no additional cost, on a biweekly cadence for up to six (6) months.
The redemption is coaching time — not a cash refund. No cash refund, partial refund, credit, or payment reversal is owed under the guarantee.
You may not invoke the guarantee remedy while simultaneously initiating a chargeback, dispute, lender reversal, or public disparagement campaign against the Company; doing so waives the remedy in full.
5. Payment-Reversal Bar
You waive any right to initiate a credit-card or debit-card chargeback, a financing-provider dispute, a lender-initiated clawback, or an ACH return based on dissatisfaction, changed circumstances, buyer’s remorse, or any claim of non-delivery that is not factually accurate. The initiation of any contractually-barred payment reversal is itself a material breach of the Terms of Service and triggers the enforcement remedies described there.
6. The Narrow Circumstances In Which a Refund Will Be Issued
Notwithstanding Section 1, the Company will refund the following mechanically verifiable circumstances. No discretionary evaluation is applied — either the record shows the circumstance or it does not:
- Duplicate charge. The Buyer was charged more than once for the same order due to a checkout or payment-processor error, no additional benefit was delivered against the duplicate, and the duplicate is documented in the payment processor’s records. Remedy: refund of the duplicated amount only.
- Provable non-delivery. After successful payment, the Company failed to provision community access, failed to make the founder onboarding calendar invitation available, and failed to make any other Program deliverable available for a continuous period of thirty (30) days, despite the Buyer’s prompt and good-faith written notice to support@dropwithnicco.com. Remedy: at the Company’s election, either delivery of the missing deliverable or a refund of the amount attributable to the undelivered portion.
7. Contact
All refund inquiries and guarantee-remedy inquiries must be submitted in writing to support@dropwithnicco.com, using the email address associated with your order and referencing the order identifier. Verbal, direct-message, or third-party requests are not sufficient notice under this Policy.
8. Modifications; Entire Agreement
The Company may update this Policy from time to time. The version in effect at the time of your purchase controls that purchase. In the event of any conflict between this Policy and the Terms of Service, the Terms of Service control.
9. Buyer Acknowledgment
By completing checkout, by accessing the community, by attending the founder onboarding call, or by consuming any portion of the Program, you confirm that you have read this Policy in its entirety and knowingly agree to its terms. You specifically acknowledge that: (a) the Program is a digital product and access has been delivered to you in full; (b) no refunds will be issued except in the mechanically-verifiable circumstances described in Section 6; (c) any installment or financing obligation is unconditional; (d) you will not initiate a chargeback, dispute, or lender reversal in violation of the Terms of Service; and (e) the 90-Day First Product Guarantee’s sole remedy is continued 1:1 coaching with Nicco, not a refund.